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August 31, 2006

My Juneau

This post is part of our series, "My Hometown" These posts will feature the hometowns and local connections that our employees have with the ports that our small-ships visit. This week's post is submitted by Kristin Freng, Association Sales Manager for Cruise West.

Q: What is your connection to Juneau?
A: My family moved to Juneau when I was in the second grade. I went all through school there and graduated from Juneau-Douglas High School. I've lived there off and on as an adult, although I currently live in Seattle. My parents and my sister and her family still live there. My husband, Kelly, also grew up in Juneau.

Q: What is your favorite time of year in Juneau and why?
A: My favorite time of year in Juneau is the 4th of July. My hometown throws a wonderful celebration that usually starts at 12:01am on the 4th with a fantastic fireworks display. The parade is usually a lot of fun, but my favorite event is the firehose races - a competition between the different fire stations in the community.

Q: Is there a particular food or song that reminds you of Juneau?
A: Heritage Coffee reminds me of my hometown. I love the caesar salad with fresh King Crab from the Twisted Fish - I'm always trying to recreate that dish. I graduated in 1985 - so just about any song from the 80's reminds me of Juneau and those days.

Q: What is on your “must see” list for visitors to Juneau?
A: I feel the must see for my home town is a trip up the tram or a hike up the mountain. Juneau is beautiful from sea level, but the mountains are so magnificent and the waterways are so beautiful from that elevated spot. It's a great ride - even in the rain and fog! I also feel Juneau has a very rich mining history and political history - I suggest visitors go to the museums and the capitol to explore Juneau's past.

Q: Do you have a favorite area of the city?
A: My favorite area is "out the road." Juneau only has about 70 miles of road altogether. I love to drive as far north as I can, to the very end of the road, stopping along the way to watch birds or whales or just the ocean. Second choice would be out by the Mendenhall Glacier. My friends and I used to ride our bikes out to the glacier and swim in the lake during the summer. It's seems crazy to me now, but it was great fun then.

Q: Is there a favorite activity that you enjoy in Juneau?
A: I have many favorite activities in Juneau - hiking and camping would be high on the list. I also think the downtown area is charming and fun to stroll through. Best of all would be enjoying a cup of coffee in my mom's living room, though.

Q: Is there a particular restaurant that you’d recommend for visitors?
A: The Twisted Fish,The Douglas Cafe (on Douglas Island) and The Thai restaurant out in Auke Bay.

Cruise West vessels visit Juneau in the summer months while cruising on many of our Alaska cruise itineraries. In fact, we have a full office and support staff in Juneau to help us manage our tours, supply our vessel and take care of our guests that are overnighting at the Goldbelt Hotel. The very best way to experience all of Juneau, is to spend a few extra nights before or after your cruise. If you'd like to learn more about Juneau, consider visiting the Juneau Convention & Visitor's Bureau Website.

Posted by Kristin Freng on August 31, 2006
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August 28, 2006

How We Handle Tipping

Today, I found an online article by Linda Garrison about cruise line tipping policies. As I read it, I found myself reliving a recent family vacation. Before we left, my husband handed me a stack of bills- ones & fives, so that I would be prepared to tip when necessary. Throughout the trip, I always kept track of my smaller bills- making sure not to spend them lest I get caught in an embarrassing situation, where a tip was required and I had nothing to give.

Several years ago, we realized that our guests had this same concern. So, we implemented our No Tipping Policy. At Cruise West, gratuites are neither expected nor required. When you cruise aboard our small ships, travel on our exclusive land tours or even enjoy one of our included shore excursions- your gratuities are covered. One less worry when you travel with us.

Linda did a great job of mentioning our policy in her article. If you'd like to see how we compare to other lines, be sure to read the article.

Posted by Leigh Strinsky on August 28, 2006
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August 23, 2006

My Skagway

Q: What is your connection to Skagway, Alaska?
A: I spent four summers living and working in the small Alaskan town.

Q: Do you have a funny story or little known fact about Skagway you'd like to share?
A: Skagway is such a small town that they have one school K-12. One of our dock reps was a local girl who started working for us (Princess Tours) as a sophmore in High school, she was one of I believe six students in her class. When she was a Junior iand it was prom time we decided we would have some fun with her and her classmates. We decorated one of our motorcoaches with a custom made sign that said Keri's Limo and we proceeded to pick her and her date up and the rest of her friends took them to the restaurant for their dinner reservations and then delivered them to the school for the dance. They were having a great time and laughing about how many kids have there own personal motorcoach as a limo. It was such fun to see these teens dressed in their formals and tuxes piling out of the bus. Needless to say they were a huge hit!

It was even funnier when I began working here at Cruise West to discover that Keri was working in our Reservations Department.

Q: What is your favorite time of year in Skagway and why?
A: I have never wintered there, but I loved the spring and early fall. In early May when the trees were first starting to leaf out and hills become green and then in the fall when the termination dust or first snowfall would grace the tops of the Dewey Peaks, and the reds of lowbush cranberry and aspen trees would announce the arrival of fall.

Q: Is there a particular food or song that reminds you of Skagway?
A: Pumpkin Cookies. There used to be this funky little coffee/gift shop called Mable G. Smith's that served these saucer size pumpkin cookies. I used to spend my Saturday mornings there with a good cup of tea, a pumpkin cookie and write letters home to family and friends. Sadly, Mable's is no longer there, but I was fortunate enough to get the recipe for the cookies. So every fall I have request from family members for Pumpkin Cookies!

Q: What is on your "must see" list for visitors to Skagway?
A: Yakatania Point. My favorite spot to escape If you cross the bridge over the Skagway River and hook a left there is a path out the point. There are these huge granite rocks that jut out into the inlet separating the Skagway Harbor from Smugglers Cove. The water shaped rocks have wonderful concave curves that are perfect for spending several hours reading book, sketching or watching the ships sail out of the harbor.

Q: Do you have a favorite area of the city?
The beautiful handy work of Charlotte Jewell and her staff, Jewell Gardens. Located on Klondike Hwy 2 heading out of town is the wonderful Jewell Gardens and Tea Room. Colorful flowers and monster rhubarb plants have been creatively arranged to provide a peaceful place to wander and enjoy.

Q: Is there a favorite activity that you enjoy in Skagway?
Skagway is surrounded by mountains with challenging trails, including the famed Chilkoot Trail. Hiking has to be one of my favorite activities while there, and nothing beats the festive atmosphere of live local music on Tuesday nights at the Red Onion Saloon. Oh, and I don't know if they still do but they used to have these great local talent shows or "prom nights" for the summer employees. We always had a riot of a time there!

Q: Is there a particular restaurant that you'd recommend for visitors?
Halibut Burgers at the Sweet Tooth Cafe. Breakfasts at the Corner Cafe.

Cruise West vessels visit Skagway in the summer months while cruising on many of our Alaska cruise itineraries. If you'd like to learn more about Skagway, consider visiting the Skagway Convention & Visitor's Bureau Website.

Posted by Karen Kuest on August 23, 2006
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August 21, 2006

Meet Our Oldest Cruising Quyana Club Member

Sylvia Ryder has been cruising with Cruise West since the 1950s when she met Chuck West on a July 4th Alaska cruise he was running. She’s been a Cruise West fan ever since. Now 98, Sylvia has cruised with us at least six times. She and her daughter, Barbara, “Bobbie” Stoermer, have voyaged Mexico’s Sea of Cortes, the Columbia & Snake Rivers, Alaska’s Inside Passage, Costa Rica & Panama, British Columbia and the Bering Sea. They both agree their favorite trip was the Bering Sea adventure.

Sylvia isn’t sure when or where they’re going next but she does plan to go again. What does she like best about Cruise West cruises? Sylvia says, “You get to know everybody right away.”

We believe Sylvia is our oldest cruising Quyana Club Member at 98. Do you know otherwise? If so, please let us know! Call your Quyana toll-free number 1-888-851-4132

Posted by Leigh Strinsky on August 21, 2006
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August 18, 2006

Oh Canada- How I Love Thee!

For three years, I sailed aboard the Spirit of Alaska, plying the waters of the Inside Passage from Seattle to Juneau on what is now know as our Gold Rush Inside Passage cruise. The trip took eleven days and covered over 1500 miles. It was a wonderful mix of wilderness, ports, wildlife all displayed against the spectacular backdrop of mountains that rise straight from the water. Three of the eleven days on this cruise were spent in the pristine waters of British Columbia, Canada and the San Juan Islands of Washington. My favorite moment in time on each southbound cruise occurred when we left Alaska's waters and announced our arrival into Canadian waters to the Canadian Vessel Traffic Service. Throughout our journey in Canada's Inside Passage, we were monitored by the Canadian Coast Guard. For two and a half days, we were required to call in our position when we passed designated landmarks. In the middle of the night, this connection was a welcome voice in the darkness and by day, the polite and courteous interaction made everything seem brighter, more alive. Because of this requirement, I became very familiar with every cove, point and lighthouse in Canada and now, these waters are my sentimental favorite.

Today, I found a journal entry that was submitted by the Spirit of Discovery as they navigated these waters last September. Now, as the fleet prepares for their southbound Gold Rush Inside Passage journey, I find myself restless, wishing that I were back in the wheelhouse speaking to that kind voice in the night, feeling the mist of early morning fog and the warmth of our sunny September days.

I hope that you enjoy this journal entry as much as I do:

Day 8: Northern British Columbia

This was a restful day! We began in Grenville Channel in fairly clear weather, and made our way around Princess Royal Island, looking for the elusive Kermode bear that we never did see. Helicopter logging was seen on Princess Royal Island and as we were commenting on how quick the process was a humpback came up and sounded right off our starboard side. We practiced some knots with our second mate up on the sundeck, as we pulled up to the abandoned cannery settlement of Butedale.

Day 9: Southern British Columbia

We spent the first part of the morning from Johnstone Strait to Discovery Passage, immersed in a fog bank. It wasn't until Seymour Narrows that the skies cleared up and we could see our surroundings. We passed through the Narrows in a pretty strong wind and once we were in the Strait of Georgia, we were in for it. Most of us came out of hiding once we entered Desolation Sound and we went in to Teakerne Arm to check out Cassle Lake Falls. The evening was spent on the sundeck as we read stories about Alaska.

Day 10: San Juan Islands and Friday Harbor

We awake with the whales!! Surrounded by L pod of the Southern residents—what a way to start the day! We stayed with the whales for a while and then went to check out Lime Kiln Light on the west side of San Juan Island. After a cruise through Roche Harbor, admiring the chapel by the sea “Our Lady of Good Voyage”. Next, we inspected Speiden Island for ungulates, those wonderful hoofed mammals that were left there to be part of “Safari Island”. We did a little gunkholing around the San Juan, admiring the Olympic Mountains and the state ferries and talking about the history of the area. After lunch, we made our stop at Friday Harbor, where most of us boarded the bus for the San Juan Island tour. The whale museum was a highlight, where we figured out which pod we encountered this morning. In the evening, some of the executives from the Seattle office joined us for the night and our evening slideshow.

Day 11: Seattle

A sunrise cruise through Elliot Bay to start our lovely day. We cruised through the Ballard locks and then disembarked, off to new adventures!

Posted by Leigh Strinsky on August 18, 2006
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August 16, 2006

My Seattle

This post is part of our series, "My Hometown" These posts will feature the hometowns and local connections that our employees have with the ports that our small-ships visit. This week's post is submitted by Suzanne Holland, Payroll Specialist for Cruise West.

Q: What is your connection to Seattle?
A: I have lived in the Seattle, Puget Sound area since 1975, after coming from Yakima, WA. I was born and raised in Washington state and am very proud to say that I am from Seattle!

Q: Do you have a funny story or little known fact about Seattle you’d like to share?
A: Seattle has been in the Top 5 for The Fittest City (according to Men's Fitness magazine). We have so many active things to in which to participate in the Seattle, Puget Sound area: bicycle trails, mountain biking trails, campgrounds, jogging trails, wonderful lakes in which to swim and boat, kayaking, roller blading, off-leash dog parks, just to name a few.

Q: What is your favorite time of year in Seattle and why?
A:My favorite time of year is definitely spring and summer. All of the trees and flowers are in full bloom and it's almost always pleasant weather, not too hot, not too cold. There are so many things to do and see and so many people out and about enjoying the weather!

Q: Is there a particular food or song that reminds you of Seattle?
A:Food: Well, not really food, but STARBUCKS definitely reminds me of home, whether I am in Chicago, San Francisco or New York, I always try and find a Starbucks coffee shop so I can get my Non-Fat Almond Mocha! Song: When I hear anything from the Pearl Jam, Ten album, it makes me think of Seattle.

Q: What is on your “must see” list for visitors to Seattle?
A: Pike Place Market, Pacific Place mall, 6th and 7th Avenue shopping district, Nordstrom's Flagship Store, The Seattle Center, Ye Olde Curiosity Shop, the waterfront, The Space Needle, Lake Washington, a ferry ride to Bremerton, Snoqualmie Falls, and downtown Kirkland (I like playing chauffeur to guests from out of town!)

Q: Do you have a favorite area of the city?
A:I LOVE the energy in the shopping district. There are a great mix of people in that area and Westlake is a fun place to sit, sip some Starbucks and people watch!

Q: Is there a favorite activity that you enjoy in Seattle?
A:I love the wonderful mountain biking trails we have in our area. They are some of the best in the world! I am so privileged to call this my hometown and am constantly in awe of nature being so close to a big city.

Q: Is there a particular restaurant that you’d recommend for visitors?
A: While The Space Needle's Sky City has the BEST view in Seattle, I would definitely recommend visiting Cutter's Restaurant at the Northwest corner of Pike Place Market. They have a wonderful view of the water and great food.

Q: Anything else you'd like to add?
A:If you have time, definitely take a trip out to the old town of Snoqualmie (a 15-20 minute drive from downtown Seattle) and visit Snoqualmie Falls. I PROMISE you will not be disappointed!

Seattle is the home port for our fleet and home to Cruise West's corporate offices. While our fleet travels the world, we do have the opportunity to serve as the host city in the Spring and Fall as our ships sail on our Goldrush Inside Passage and British Columbia voyages. If you'd like to learn more about Seattle, consider visiting the Seattle Convention & Visitor's Bureau website. And by all means, if you're in town, stop by and visit our offices. We're near the Space Needle, underneath the monorail tracks at 5th & Bell, right across from Teatro Zinzanni.

Next week, we'll explore Skagway, Alaska through the eyes of Product Manager, Karen Kuest.

Posted by Suzanne Holland on August 16, 2006
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August 14, 2006

Chef's Recipes

My local grocery store is having a big seafood sale right now, with Alaska prawns readily available. I love shrimp & prawns, but am not very original when it comes to preparation. While I love to eat great food, I'm not much of a Chef. So, when I need to really dazzle a crowd, I turn to our Vessel Culinary Manager, Doug Kramer for advice. Doug is always happy to help me and is even happy to share advice with our guests. I've published his Shrimp Scampi recipe on our website. I hope that you enjoy the recipe. We do have a cookbook in the works, but if you have a favorite recipe that you enjoyed while onboard, just post your request in the comment section of this post and I'll be happy to publish it to our site. Bon Appétit!

Posted by Leigh Strinsky on August 14, 2006
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August 11, 2006

Flight Security Tips

With the latest news on tightened airport security, I thought it might be useful to share a few tips.

The Department of Homeland Security has published a lot of useful information on their website and I'm republishing some of it down below:

No liquids or gels of any kind will be permitted in carry on baggage. such items must be in checked baggage. This includes all beverages, shampoo, sun tan lotion, creams, tooth paste, hair gel, and other items of similar consistency.

Exceptions: Baby formula and medicines*, which must be presented for inspection at the checkpoint. *Be sure that your medications are in the original, labeled pharmacy bottle and not in a pill minder.
Beverages purchased in the boarding area, beyond the checkpoint, must be consumed before boarding because they will not be permitted onboard the aircraft.

Passengers traveling from the United Kingdom to the United States will be subject to a more extensive screening process.

And now, a few helpful hints from me:

Get to the airport early, early, early.
Have your bags organized and ready to be searched.
Keep your tickets and ID in an area that is easy for you to locate.
Don't forget, TSA still expects you to take your shoes, jackets, belts when passing through security. Dress comfortably and sensibly for a smooth pass through.
All those liquid items that now must go in your carry-on luggage should be stored inside a plastic zip type bag. I've had more shampoo explode in my luggage than I care to remember!
Ladies: play it safe and pack your make-up in your checked luggage. You'd be heartbroken to throw out that favorite color that only works for you!
Pack your patience and your humor. Just think of all the great people-watching you'll get to do!
Many gift shops on the other side of security have stopped selling bottled liquids, so don't expect to be able to stock up these items once through security.
If you forget all of these tips and have to throw out your personal items, you'll find shampoo, conditioner and soap inside your cabin onboard the ship.

And finally, don't forget why you are traveling. You are headed on the trip of a lifetime and this little inconvenience will all be worth it when you receive your first of many warm, welcoming smiles and a hearty "Welcome Aboard" from our crew.

And as we sailors like to say, "Fair Winds and Following Seas."

Posted by Leigh Strinsky on August 11, 2006
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August 09, 2006

My Petropovlovsk

This post is part of our series, "My Hometown." These posts will feature the hometowns and local connections that our employees have with the ports that our small-ships visit. This week's post is submitted by Elena Lassal, our ship's agent in Petropavlovsk-Kamchatskiy, Russia.

Q: What is your connection to Petropavlovsk?
A: I was born in Petropavlovsk-Kamchatskiy and live here all my life.

Q: Do you have a funny story or little known fact about Petropavlovsk you'd like to share?
A: It is interesting (to my mind) that inside our town there is a seal rookery (in winter time, as in summer they go to Japan). Several years ago it was a fish plant, now it doesn't work. I live about 2 km within that rookery and at night, when it is calm in the street, I can hear the roar of seals. It's really cool.

Q: What is your favorite time of year in Petropavlovsk and why?
A: Summer, because we have little sun and warm here. Winter lasts about 8 months. As the first snow falls in October and melts in May.

Q: Is there a particular food or song that reminds you of Petropavlovsk?

A: King Salmon, red caviar, Kamchatka crab and Kamchatka beer are visit card of Petro. Yes, there is one nice song that in Kamchatka the weather is bad for half a year.

Q: What is on your "must see" list for visitors to Petropavlovsk?
A: The valley of geysers, volcanoes, Nalicheva valley, beautiful nature - in Kamchatka. But in the town - several nice monuments (to St. Peter and Paul, Vitus Bering (founder of Petro), Chapel,etc); Orthodox church; Local Lore and Military Museums, view point.

Q: Do you have a favorite area of the city?
A: Yes, view point, city beach, the Hill of Love (favorite place for young couples)

Q: Is there a favorite activity that you enjoy in Petropavlovsk?
A: Mountain biking, diving, walking in summer and cross-country and down-hill skiing, snowboarding in winter.

Q: Is there a particular restaurant that you'd recommend for visitors?
A: "Russkaya gornitsa" (in Russian style), "Vechera na hutore" (in Ukrainian style).

Q: Anything else you'd like to add?
A: Citizens of Petro prefer to spend their summer holidays outside, making shishkobab, sunbathing, swimming in warm lakes, picking mushrooms and berries. I also like to go to the ocean to watch beautiful waves and killer-whales or make round the Avacha bay tours.

The Spirit of Oceanus calls on "Petro" as part of our Ring of Fire cruise. If you'd like to learn more about Petropavlovsk-Kamchatskiy consider taking a look at the Wikipedia entry on the region.

Next week, we'll be on the other side of the Pacific, exploring Seattle, WA through the eyes of the most important person in our company, Susan Holland, Payroll Coordinator.

Posted by Elena Lassal on August 09, 2006
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August 07, 2006

Cruising to Asia

My family and I visited Vietnam aboard the Spirit of Oceanus in early May 2001, just after taking delivery of her in Singapore, where my daughter, Lauren, who was just seven years old at the time, christened her. It was a memorable, life- and perspective-changing experience for all of us.

While I did not serve in the military, having lived through the “Vietnam Era,” I was curious and a bit apprehensive about what I would discover in Vietnam. We had been exposed to so many years of negative news from this country, but what I found was completely different from what I expected. As the tourist bureau people say, “Vietnam is a country – not a war.” Fifty percent of the Vietnamese are under 25 years old! They did not experience the war years.

The people are very warm and friendly. The scenery and culture are remarkable. And in the past five years, more of Vietnam has been made more accessible to foreign visitors. There are now many flights into Vietnam, including our own United Airlines. There are more ports of call available to us than five years ago, making access to some of the remote cultural and historical treasures much easier.

New for 2007, our Vietnam cruise visits ports like Chan May, Hue, the cultural heart and soul of Vietnam, and Hoi An, a delightful town filled with remnants of its importance as a trading port in the 17th century and now a UNESCO World Heritage Site, Qui Nhon, a charming fishing port and Nha Trang, with spectacular beaches, snorkeling and birdwatching opportunities.

Treasures of the Orient ports include many of the “life-list” places such as Shanghai, and Hong Kong, but also the virtually unknown places such as Xiamen in China and Hagi in Japan that remain treasure troves of culture that really offer an insider view to these countries that most tourists miss entirely.

All of this means we will have even more enriching, enlightening experiences for you, our guests, in 2007.

I hope you will consider joining us on one of our cruises to these wonderful, dynamic countries.

Posted by Dick West on August 07, 2006
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August 04, 2006

Voices from Alaska- Wilderness Cruising

We are pleased to share with you a recorded narration from Cruise West Exploration Leader Peter Rumm. Peter has spent many summers in Alaska and by far, his most enjoyable was spent exploring the waters of the Inside Passage on our Wilderness Inside Passage cruise.

To hear the recording, simply press the play button on the far left or, download the mp3 file to your iPod and enjoy at your leisure.

MP3 File

Posted by Peter Rumm on August 04, 2006
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August 02, 2006

My Loreto

This post is part of our series, "My Hometown" These posts will feature the hometowns and local connections that our employees have with the ports that our small-ships visit. This week's post is submitted by Josef Boyar, Chief Engineer aboard the Spirit of Endeavour.

Meet Josef:
My name is Josef Boyar and I am the Chief Engineer on the Spirit of Endeavour. I have been with Cruise West for seven years. During this time I have had the opportunity to sail on most of our itineraries in Alaska, British Columbia, The Columbia and Snake Rivers, California wine country, and Mexico’s Sea of Cortés.

Born a Mariner:
I was born and raised in Seattle Washington on the tall ship Schooner Zodiac. She is a 124-foot topsail Schooner built in 1924. As a child I sailed through the waters of the San Juan Islands. You could say that I have been in the passenger ship industry my whole life.

Love on the High Seas:
In 2004 I had the opportunity to sail in Mexico on the Spirit of Endeavour. This would forever change my life. I met my now wife and have moved to Loreto.

Home on Dry Land:
Loreto is a small town in Baja California South on the Sea of Cortés and is one of the port calls for Cruise West. There is so much history in Loreto. From the oldest mission in the California’s, to the indigenes people that lived there. There are lots of things to see in Loreto if you chose to visit. The mission of Loreto built in 1697 by the Jesuit Priests. The beautiful mountain mission of San Javier, which was the second mission of the California’s and overlooks Loreto and the Sea of Cortez. Sport fishing is a major attraction in Loreto all year long. The gray whales of Magdalena Bay on the Pacific side are a must during the months of February and March.

I have lived here in Loreto for two years now and I can say that is my favorite place that Cruise West travels to.

Cruise West visits Loreto from December-March on our Sea Of Cortés, Whales & Wildlife cruises aboard the Yorktown Clipper. If you'd like to learn more about Loreto, consider visiting the Mexico Tourism Board's Website.

Next week, we'll explore Petropavlovsk-Kamchatskiy, Russia through the eyes of our local ship's agent.

Posted by Josef Boyar on August 02, 2006
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